What our engineers handle on Amazon Linux
This is the hands-on work, done by a person: the jobs the automatic tools cannot do for you.
- 1Apply dnf or yum updates and plan reboots for instances behind a load balancer
- 2Review SSH keys, sudo access and what the security groups really expose
- 3Set up backups with snapshots or file-level copies and test a restore
- 4Plan the move from Amazon Linux 2 to 2023, including package and repository differences
Problems we fix
Problem
An instance runs out of disk or inodes
What we do
We find what filled the volume, clean it safely, extend the EBS volume and filesystem if needed, and add an alert.
Problem
Updates break an application after moving to Amazon Linux 2023
What we do
We compare package versions and defaults, adjust the application or its dependencies, and test before switching traffic.
Problem
Nobody remembers which instances are in use
What we do
We list the instances and what runs on them, mark what is unneeded, and put the rest on the same patch and backup routine.
Automatic tools, and our team for the rest
RootManage is automatic server management with every tool in one place. The tools run by themselves on a schedule and report to one dashboard. Everything they cannot do, and every emergency, is handled by our engineers by hand.
Automatic
Checked on a schedule we agree
Manual, by our engineers
Everything else, and every emergency
- Hands-on work. Fixes, tuning, migrations, upgrades and the other jobs listed above on this page.
- Emergency work. A hacked site, an outage or a failed update is handled by a person who investigates and fixes it, not by a script.
- Things we do not automate. Anything the tools do not cover is done by hand, over SSH, WHM or RDP, on a login you can remove at any time.
We manage it over SSH. The agent installers are built for the Linux distributions listed in the agent guide, so we confirm which agents fit your server before installing anything.
The tools are optional, run on Linux servers and are installed by you with one command each. Every job our team does is recorded as a task in your dashboard with the details, and you get an email when it is updated.
How it works
- 1
Sign up
Create an account, choose a plan and add the server you want managed.
- 2
Give access
We connect over RDP or SSH on a login you create, and you can remove it whenever you like.
- 3
Automatic, with people behind it
An engineer checks the server on the schedule we agree and does the hands-on work. You follow every task in your dashboard.
Questions about Amazon Linux
Do you manage AWS billing or networking?
We focus on the servers and what runs on them. We will point out a security group or an unused volume when we see one, but cloud architecture and billing review are separate work.
Can you manage instances in an AWS account we own?
Yes. You keep the account and the ownership; we work through the access you give us, and you can remove it at any time.
What does it cost to have Amazon Linux managed?
Managed plans start at ₹1,999 a month for one server, and Amazon Linux is managed as part of the server. The pricing page lists what each plan includes. If a server is already infected, the emergency cleanup is a one-time ₹9,000 job.