What our engineers handle on Debian
This is the hands-on work, done by a person: the jobs the automatic tools cannot do for you.
- 1Apply security updates and review what apt-listchanges and needrestart say should restart
- 2Keep sources.list and backports tidy so packages do not mix between releases
- 3Upgrade between releases (for example 11 to 12) one step at a time, with a backup first
- 4Harden SSH and set a firewall with nftables or ufw, plus fail2ban where it helps
Problems we fix
Problem
A dist-upgrade left half-configured packages
What we do
We read the dpkg log, finish or remove the broken packages, fix dependencies and confirm the services came back.
Problem
Packages from different releases are mixed together
What we do
We pin or remove the stray sources, bring the system back to one release and list anything that needs a closer look.
Problem
Mail from the server lands in spam
What we do
We check reverse DNS, SPF, DKIM and the MTA configuration, fix what is wrong and test delivery to the big mailbox providers.
Automatic tools, and our team for the rest
RootManage is automatic server management with every tool in one place. The tools run by themselves on a schedule and report to one dashboard. Everything they cannot do, and every emergency, is handled by our engineers by hand.
Automatic
RootManage tools, running by themselves
- Server Health agent reports load, disk use and failed login attempts to your dashboard.
- Metrics agent draws CPU, memory, disk and network charts, sampled every five minutes.
- Uptime checks check the server every minute and email you when it stops answering, and again when it recovers.
- Backup agent runs scheduled backups at 02:00 IST to storage we provide or to your own SFTP or S3 box, with help restoring.
- Guard watches traffic for abnormal spikes and lets us block or unblock addresses. It is not an internet DDoS scrubber.
Manual, by our engineers
Everything else, and every emergency
- Hands-on work. Fixes, tuning, migrations, upgrades and the other jobs listed above on this page.
- Emergency work. A hacked site, an outage or a failed update is handled by a person who investigates and fixes it, not by a script.
- Things we do not automate. Anything the tools do not cover is done by hand, over SSH, WHM or RDP, on a login you can remove at any time.
The RootManage monitoring agents are built for this system and install with one command from your dashboard.
The tools are optional, run on Linux servers and are installed by you with one command each. Every job our team does is recorded as a task in your dashboard with the details, and you get an email when it is updated.
How it works
- 1
Sign up
Create an account, choose a plan and add the server you want managed.
- 2
Install the tools
Run one command per tool. They then work by themselves and report to your dashboard. For hands-on work you give us a login you can remove at any time.
- 3
Automatic, with people behind it
The tools watch, scan and back up automatically and alert you. Our engineers do the rest by hand and handle every emergency, and you follow each task in your dashboard.
Questions about Debian
How often do you patch a Debian server?
Security updates are applied on a regular schedule, and urgent ones (for example a critical OpenSSH or kernel fix) as soon as we have checked them. Reboots are agreed with you in advance.
Can you move us from an old Debian release?
Yes. We test the jump on a copy where we can, upgrade one release at a time, and keep the backup until you confirm everything works.
What does it cost to have Debian managed?
Managed plans start at ₹1,999 a month for one server, and Debian is managed as part of the server. The pricing page lists what each plan includes. If a server is already infected, the emergency cleanup is a one-time ₹9,000 job.