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Linux and WindowsWe copy the disk, work on the copy, and tell you what can come back. The original is never touched. We do not promise results we cannot be sure of.
Each system has its own tools and its own limits.
ext4, XFS, mdadm RAID, LVM, deleted files and lost partitions.
See Linux recovery →
NTFS, RAW disks, RAID, Hyper-V, SQL Server and BitLocker.
See Windows recovery →
Software problems on disks that can still be read.
A user or a script removed files by mistake. The sooner you stop writing to the disk, the better the chance.
After a power cut or a crash the filesystem is damaged, or a disk or partition does not mount.
A disk dropped out, the array will not assemble, or the volume group is missing.
A partition table was overwritten, or the wrong disk was formatted.
Files were deleted or locked by an attacker. We look for what can be brought back and what cannot.
A dropped database, an overwritten site folder, or a backup that will not restore.
The same careful order every time.
01
Every new file can overwrite the data you want back. Stop the apps that write, and do not reinstall or run a repair on the original disk.
02
The system, the disk type, what was lost, and when. We reply by email with the next step.
03
On a Linux or Windows server we copy the disk to an image and do the recovery work on the copy. The original stays as it is.
04
We check snapshots, shadow copies and backups first, then the filesystem, then a scan of the free space for deleted files.
05
You get a list of what can be recovered. You check it and say what you want.
06
Recovered files are sent over a secure link or copied to a place you choose. We delete our working copies when you confirm.
Well-known tools, used on a copy of your disk.
ddrescue, TestDisk, PhotoRec, extundelete and ext4magic, xfs_repair and fsck, mdadm for RAID, and LVM metadata restore.
Shadow copies and Previous Versions, Windows File Recovery, TestDisk and PhotoRec, DMDE, and chkdsk on a copy.
No. Nobody can. If the data has been overwritten it is gone. We tell you honestly what looks possible once we have looked at a copy of the disk.
Stop using the disk. Do not install anything on it, do not run a repair on the original, and do not restart a failing disk again and again. Then write to us.
No. If the disk clicks, is not detected, or smells burnt, switch it off. That needs a clean-room lab. We can tell you what to ask for. We work on disks that can still be read.
No. We copy first and work on the copy, so a mistake cannot make things worse.
Linux and Windows servers, VPS, dedicated and cloud, with ext4, XFS, NTFS, RAID and LVM, with or without cPanel.
We only open what is needed to find your files, we do not keep copies after you confirm, and we only use access you give for this job.
Usually yes: a recent backup that is checked by a restore test is the best protection. Our backup and monitoring services are made for that.
Send the system, what was lost and when. We reply with the next step.