What our engineers handle on Matomo analytics
This is the hands-on work, done by a person: the jobs the automatic tools cannot do for you.
- 1Run the archiving job by cron and turn off browser-triggered archiving
- 2Tune the database and purge old raw data on a schedule
- 3Keep GeoIP data and Matomo updated
- 4Back up the database and configuration
Problems we fix
Problem
Reports are empty or out of date
What we do
We fix the archiving cron and check the logs, then re-archive the missing days.
Problem
The tracking database grows very large
What we do
We set a data retention period, purge old raw logs on a schedule and optimise the tables that grew the most.
Problem
Tracking requests slow your site
What we do
We move Matomo to its own server or tune PHP and the database so tracking is fast.
Automatic tools, and our team for the rest
RootManage is automatic server management with every tool in one place. The tools run by themselves on a schedule and report to one dashboard. Everything they cannot do, and every emergency, is handled by our engineers by hand.
Automatic
RootManage tools, running by themselves
- Server Health agent reports load, disk use and failed login attempts to your dashboard.
- Uptime checks check the server every minute and email you when it stops answering, and again when it recovers.
- LiteHouse runs a low-priority audit of your website at 04:00 IST and lists findings you can act on.
- Site Clean scans nightly at 03:00 IST for phishing pages, spam scripts and webshells, with suspend, quarantine or delete actions.
- Backup agent runs scheduled backups at 02:00 IST to storage we provide or to your own SFTP or S3 box, with help restoring.
Manual, by our engineers
Everything else, and every emergency
- Hands-on work. Fixes, tuning, migrations, upgrades and the other jobs listed above on this page.
- Emergency work. A hacked site, an outage or a failed update is handled by a person who investigates and fixes it, not by a script.
- Things we do not automate. Anything the tools do not cover is done by hand, over SSH, WHM or RDP, on a login you can remove at any time.
The tools are optional, run on Linux servers and are installed by you with one command each. Every job our team does is recorded as a task in your dashboard with the details, and you get an email when it is updated.
How it works
- 1
Sign up
Create an account, choose a plan and add the server you want managed.
- 2
Install the tools
Run one command per tool. They then work by themselves and report to your dashboard. For hands-on work you give us a login you can remove at any time.
- 3
Automatic, with people behind it
The tools watch, scan and back up automatically and alert you. Our engineers do the rest by hand and handle every emergency, and you follow each task in your dashboard.
Questions about Matomo analytics
Does Matomo help with privacy rules?
It can, because the data stays on your server. Settings such as IP anonymisation and consent are yours to decide, and we configure them as you instruct.
Can you import Google Analytics data?
There is an import tool for some data. We can set it up, with the limits that come with it.
What does it cost to have Matomo analytics managed?
Managed plans start at ₹1,999 a month for one server, and Matomo analytics is managed as part of the server. The pricing page lists what each plan includes. If a server is already infected, the emergency cleanup is a one-time ₹9,000 job.