What our engineers handle on WooCommerce
This is the hands-on work, done by a person: the jobs the automatic tools cannot do for you.
- 1Tune PHP workers, MySQL and object cache for cart and checkout traffic
- 2Set cache rules that skip cart, checkout and account pages
- 3Clean transients, sessions and old data that slow the database
- 4Back up orders frequently and test restoring them
Problems we fix
Problem
Checkout is slow or times out
What we do
We find the slow queries and plugins, add object caching and raise or fix worker limits.
Problem
Customers see another person's cart
What we do
We fix the cache rules so personal pages are never cached, purge the cache and test with several sessions.
Problem
The database is huge and slow
What we do
We clean expired sessions and transients, optimise tables and add indexes where profiling shows they help.
Automatic tools, and our team for the rest
RootManage is automatic server management with every tool in one place. The tools run by themselves on a schedule and report to one dashboard. Everything they cannot do, and every emergency, is handled by our engineers by hand.
Automatic
RootManage tools, running by themselves
- Server Health agent reports load, disk use and failed login attempts to your dashboard.
- Uptime checks check the server every minute and email you when it stops answering, and again when it recovers.
- LiteHouse runs a low-priority audit of your website at 04:00 IST and lists findings you can act on.
- Site Clean scans nightly at 03:00 IST for phishing pages, spam scripts and webshells, with suspend, quarantine or delete actions.
- Backup agent runs scheduled backups at 02:00 IST to storage we provide or to your own SFTP or S3 box, with help restoring.
Manual, by our engineers
Everything else, and every emergency
- Hands-on work. Fixes, tuning, migrations, upgrades and the other jobs listed above on this page.
- Emergency work. A hacked site, an outage or a failed update is handled by a person who investigates and fixes it, not by a script.
- Things we do not automate. Anything the tools do not cover is done by hand, over SSH, WHM or RDP, on a login you can remove at any time.
The tools are optional, run on Linux servers and are installed by you with one command each. Every job our team does is recorded as a task in your dashboard with the details, and you get an email when it is updated.
How it works
- 1
Sign up
Create an account, choose a plan and add the server you want managed.
- 2
Install the tools
Run one command per tool. They then work by themselves and report to your dashboard. For hands-on work you give us a login you can remove at any time.
- 3
Automatic, with people behind it
The tools watch, scan and back up automatically and alert you. Our engineers do the rest by hand and handle every emergency, and you follow each task in your dashboard.
Questions about WooCommerce
Can you set up a staging copy for a store?
Yes. We create a copy with its own database, safe email and payment settings so updates can be tested before the live store.
Do you handle PCI compliance?
We harden and update the server, which helps, but PCI compliance depends on how your payment provider is set up. Our compliance help page explains what we can support.
What does it cost to have WooCommerce managed?
Managed plans start at ₹1,999 a month for one server, and WooCommerce is managed as part of the server. The pricing page lists what each plan includes. If a server is already infected, the emergency cleanup is a one-time ₹9,000 job.