What our engineers handle on Microsoft Exchange Server
This is the hands-on work, done by a person: the jobs the automatic tools cannot do for you.
- 1Apply Exchange and Windows security updates promptly, with a backup first
- 2Check mail flow, queues and the databases and their backups
- 3Renew certificates and check connectors, SPF, DKIM and reverse DNS
- 4Plan a move to hosted mail or another platform if you choose
Problems we fix
Problem
The Exchange server is behind on security updates
What we do
We schedule an update window now, apply the updates in the right order and check the server afterwards for signs of misuse.
Problem
Mail is stuck in queues
What we do
We find the failing connector or database and fix it, then let the queue drain.
Problem
Outlook shows certificate warnings
What we do
We install a valid certificate on the right services and update the names.
Automatic tools, and our team for the rest
RootManage is automatic server management with every tool in one place. The tools run by themselves on a schedule and report to one dashboard. Everything they cannot do, and every emergency, is handled by our engineers by hand.
Automatic
Checked on a schedule we agree
Manual, by our engineers
Everything else, and every emergency
- Hands-on work. Fixes, tuning, migrations, upgrades and the other jobs listed above on this page.
- Emergency work. A hacked site, an outage or a failed update is handled by a person who investigates and fixes it, not by a script.
- Things we do not automate. Anything the tools do not cover is done by hand, over SSH, WHM or RDP, on a login you can remove at any time.
The tools are optional, run on Linux servers and are installed by you with one command each. Every job our team does is recorded as a task in your dashboard with the details, and you get an email when it is updated.
How it works
- 1
Sign up
Create an account, choose a plan and add the server you want managed.
- 2
Give access
We connect over RDP or SSH on a login you create, and you can remove it whenever you like.
- 3
Automatic, with people behind it
An engineer checks the server on the schedule we agree and does the hands-on work. You follow every task in your dashboard.
Questions about Microsoft Exchange Server
Is on-premises Exchange still a good idea?
For some organisations, yes. Many find a hosted service easier. We help you compare and move if you decide to.
Do you manage Exchange licences?
No. Exchange and Windows licences stay with you or your provider. We manage the servers that they cover.
What does it cost to have Microsoft Exchange Server managed?
Managed plans start at ₹1,999 a month for one server, and Microsoft Exchange Server is managed as part of the server. The pricing page lists what each plan includes. If a server is already infected, the emergency cleanup is a one-time ₹9,000 job.