What our engineers handle on Virtualmin and Webmin
This is the hands-on work, done by a person: the jobs the automatic tools cannot do for you.
- 1Update Webmin, Virtualmin and the OS, and review module settings after major updates
- 2Restrict the panel to trusted IPs, enable two-factor and keep the firewall in line
- 3Manage virtual servers, mail and databases, and move them between servers
- 4Run scheduled backups and test restoring a virtual server
Problems we fix
Problem
The Webmin login is under constant attack
What we do
We limit access by IP or VPN, enable two-factor and lockout, and review the logs for anything that got in.
Problem
Mail delivery works for some domains and not others
What we do
We check each domain's DNS records and the mail configuration generated by Virtualmin, and fix the ones that differ.
Problem
A virtual server restore fails
What we do
We read the restore log, fix the permissions or missing dependencies, and run the restore again on a test first.
Automatic tools, and our team for the rest
RootManage is automatic server management with every tool in one place. The tools run by themselves on a schedule and report to one dashboard. Everything they cannot do, and every emergency, is handled by our engineers by hand.
Automatic
RootManage tools, running by themselves
- Server Health agent reports load, disk use and failed login attempts to your dashboard.
- Metrics agent draws CPU, memory, disk and network charts, sampled every five minutes.
- Uptime checks check the server every minute and email you when it stops answering, and again when it recovers.
- Backup agent runs scheduled backups at 02:00 IST to storage we provide or to your own SFTP or S3 box, with help restoring.
- Guard watches traffic for abnormal spikes and lets us block or unblock addresses. It is not an internet DDoS scrubber.
Manual, by our engineers
Everything else, and every emergency
- Hands-on work. Fixes, tuning, migrations, upgrades and the other jobs listed above on this page.
- Emergency work. A hacked site, an outage or a failed update is handled by a person who investigates and fixes it, not by a script.
- Things we do not automate. Anything the tools do not cover is done by hand, over SSH, WHM or RDP, on a login you can remove at any time.
The tools are optional, run on Linux servers and are installed by you with one command each. Every job our team does is recorded as a task in your dashboard with the details, and you get an email when it is updated.
How it works
- 1
Sign up
Create an account, choose a plan and add the server you want managed.
- 2
Install the tools
Run one command per tool. They then work by themselves and report to your dashboard. For hands-on work you give us a login you can remove at any time.
- 3
Automatic, with people behind it
The tools watch, scan and back up automatically and alert you. Our engineers do the rest by hand and handle every emergency, and you follow each task in your dashboard.
Questions about Virtualmin and Webmin
Do you support Virtualmin GPL and Pro?
Yes. We manage either edition together with the Linux server underneath it, including the Webmin modules, updates and mail setup, and we tell you if a Pro feature would save you work.
Can you replace our old Webmin server?
Yes. We build a new server, move the virtual servers across, test them and then switch over.
What does it cost to have Virtualmin and Webmin managed?
Managed plans start at ₹1,999 a month for one server, and Virtualmin and Webmin is managed as part of the server. The pricing page lists what each plan includes. If a server is already infected, the emergency cleanup is a one-time ₹9,000 job.