What our engineers handle on HestiaCP
This is the hands-on work, done by a person: the jobs the automatic tools cannot do for you.
- 1Update HestiaCP and the OS packages, and review changes before upgrading major versions
- 2Configure the firewall, Fail2Ban and panel access limits
- 3Tune Nginx, PHP-FPM and MariaDB for the sites hosted
- 4Back up users and databases to remote storage and test a restore
Problems we fix
Problem
Sites show a bad gateway after a PHP update
What we do
We check the PHP-FPM pools and sockets Hestia generated, rebuild the configuration and confirm each site answers.
Problem
Let's Encrypt certificates are not issuing
What we do
We verify DNS and the challenge path, fix the domain configuration and renew, then check the automatic renewal.
Problem
Mail from a domain goes to spam
What we do
We correct SPF, DKIM, DMARC and reverse DNS and test delivery.
Automatic tools, and our team for the rest
RootManage is automatic server management with every tool in one place. The tools run by themselves on a schedule and report to one dashboard. Everything they cannot do, and every emergency, is handled by our engineers by hand.
Automatic
RootManage tools, running by themselves
- Server Health agent reports load, disk use and failed login attempts to your dashboard.
- Metrics agent draws CPU, memory, disk and network charts, sampled every five minutes.
- Uptime checks check the server every minute and email you when it stops answering, and again when it recovers.
- Backup agent runs scheduled backups at 02:00 IST to storage we provide or to your own SFTP or S3 box, with help restoring.
- Guard watches traffic for abnormal spikes and lets us block or unblock addresses. It is not an internet DDoS scrubber.
Manual, by our engineers
Everything else, and every emergency
- Hands-on work. Fixes, tuning, migrations, upgrades and the other jobs listed above on this page.
- Emergency work. A hacked site, an outage or a failed update is handled by a person who investigates and fixes it, not by a script.
- Things we do not automate. Anything the tools do not cover is done by hand, over SSH, WHM or RDP, on a login you can remove at any time.
The tools are optional, run on Linux servers and are installed by you with one command each. Every job our team does is recorded as a task in your dashboard with the details, and you get an email when it is updated.
How it works
- 1
Sign up
Create an account, choose a plan and add the server you want managed.
- 2
Install the tools
Run one command per tool. They then work by themselves and report to your dashboard. For hands-on work you give us a login you can remove at any time.
- 3
Automatic, with people behind it
The tools watch, scan and back up automatically and alert you. Our engineers do the rest by hand and handle every emergency, and you follow each task in your dashboard.
Questions about HestiaCP
Is HestiaCP suitable for a business site?
Yes for small to medium sites, with proper updates and backups. We set both up, and tell you if your needs have outgrown it.
Can you move sites from VestaCP to HestiaCP?
Yes. We migrate users, domains, databases and mail, test them and switch over when you are happy.
What does it cost to have HestiaCP managed?
Managed plans start at ₹1,999 a month for one server, and HestiaCP is managed as part of the server. The pricing page lists what each plan includes. If a server is already infected, the emergency cleanup is a one-time ₹9,000 job.