What our engineers handle on ClamAV
This is the hands-on work, done by a person: the jobs the automatic tools cannot do for you.
- 1Install ClamAV and the signature updater, and check updates succeed
- 2Schedule scans of uploads and home folders with low priority
- 3Integrate with mail (for example Rspamd or Amavis) and web uploads
- 4Review detections and quarantine or clean files
Problems we fix
Problem
ClamAV uses too much memory
What we do
We tune the daemon, scan scope and schedule, and use on-demand scans where the daemon is too heavy.
Problem
Signatures have not updated for months
What we do
We fix freshclam, mirror or network issues and confirm updates.
Problem
Infected files keep returning
What we do
We find how they get in (an old plugin, a weak password) and close that route.
Automatic tools, and our team for the rest
RootManage is automatic server management with every tool in one place. The tools run by themselves on a schedule and report to one dashboard. Everything they cannot do, and every emergency, is handled by our engineers by hand.
Automatic
RootManage tools, running by themselves
- Server Health agent reports load, disk use and failed login attempts to your dashboard.
- Metrics agent draws CPU, memory, disk and network charts, sampled every five minutes.
- Site Clean scans nightly at 03:00 IST for phishing pages, spam scripts and webshells, with suspend, quarantine or delete actions.
- Guard watches traffic for abnormal spikes and lets us block or unblock addresses. It is not an internet DDoS scrubber.
Manual, by our engineers
Everything else, and every emergency
- Hands-on work. Fixes, tuning, migrations, upgrades and the other jobs listed above on this page.
- Emergency work. A hacked site, an outage or a failed update is handled by a person who investigates and fixes it, not by a script.
- Things we do not automate. Anything the tools do not cover is done by hand, over SSH, WHM or RDP, on a login you can remove at any time.
The tools are optional, run on Linux servers and are installed by you with one command each. Every job our team does is recorded as a task in your dashboard with the details, and you get an email when it is updated.
How it works
- 1
Sign up
Create an account, choose a plan and add the server you want managed.
- 2
Install the tools
Run one command per tool. They then work by themselves and report to your dashboard. For hands-on work you give us a login you can remove at any time.
- 3
Automatic, with people behind it
The tools watch, scan and back up automatically and alert you. Our engineers do the rest by hand and handle every emergency, and you follow each task in your dashboard.
Questions about ClamAV
Is ClamAV enough to protect a website?
It catches known malware but misses many PHP backdoors. That is why we also use dedicated website scanners such as our Site Clean agent and RootScan.
Can ClamAV scan email?
Yes, through the mail filter. We set it up and tune it so legitimate mail is not delayed.
What does it cost to have ClamAV managed?
Managed plans start at ₹1,999 a month for one server, and ClamAV is managed as part of the server. The pricing page lists what each plan includes. If a server is already infected, the emergency cleanup is a one-time ₹9,000 job.