What our engineers handle on Exim mail server
This is the hands-on work, done by a person: the jobs the automatic tools cannot do for you.
- 1Clear the mail queue safely and find the account or script behind a flood
- 2Set per-account outbound limits and block compromised accounts quickly
- 3Configure SPF, DKIM, DMARC and reverse DNS for the server and its domains
- 4Check blacklists and request delisting once the cause is fixed
Problems we fix
Problem
The queue has thousands of messages and mail is delayed
What we do
We find the sender, stop the source, remove spam from the queue and let legitimate mail flow again.
Problem
Customers' mail bounces because the IP is blacklisted
What we do
We fix the cause first, then request delisting from each list, and set limits so it does not repeat.
Problem
Mail to Gmail or Outlook lands in spam
What we do
We check authentication results, headers and reputation and correct the records and server settings.
Automatic tools, and our team for the rest
RootManage is automatic server management with every tool in one place. The tools run by themselves on a schedule and report to one dashboard. Everything they cannot do, and every emergency, is handled by our engineers by hand.
Automatic
RootManage tools, running by themselves
- Server Health agent reports load, disk use and failed login attempts to your dashboard.
- Uptime checks check the server every minute and email you when it stops answering, and again when it recovers.
- Site Clean scans nightly at 03:00 IST for phishing pages, spam scripts and webshells, with suspend, quarantine or delete actions.
- Guard watches traffic for abnormal spikes and lets us block or unblock addresses. It is not an internet DDoS scrubber.
- Backup agent runs scheduled backups at 02:00 IST to storage we provide or to your own SFTP or S3 box, with help restoring.
Manual, by our engineers
Everything else, and every emergency
- Hands-on work. Fixes, tuning, migrations, upgrades and the other jobs listed above on this page.
- Emergency work. A hacked site, an outage or a failed update is handled by a person who investigates and fixes it, not by a script.
- Things we do not automate. Anything the tools do not cover is done by hand, over SSH, WHM or RDP, on a login you can remove at any time.
The tools are optional, run on Linux servers and are installed by you with one command each. Every job our team does is recorded as a task in your dashboard with the details, and you get an email when it is updated.
How it works
- 1
Sign up
Create an account, choose a plan and add the server you want managed.
- 2
Install the tools
Run one command per tool. They then work by themselves and report to your dashboard. For hands-on work you give us a login you can remove at any time.
- 3
Automatic, with people behind it
The tools watch, scan and back up automatically and alert you. Our engineers do the rest by hand and handle every emergency, and you follow each task in your dashboard.
Questions about Exim mail server
Can you run Exim without cPanel?
Yes. We set up Exim on plain Linux servers too, though most of our Exim work is on cPanel.
Do you offer bulk email sending?
No. We make your own mail server reliable. Bulk or marketing mail is better sent through a dedicated sending service, and we can help you set one up.
What does it cost to have Exim mail server managed?
Managed plans start at ₹1,999 a month for one server, and Exim mail server is managed as part of the server. The pricing page lists what each plan includes. If a server is already infected, the emergency cleanup is a one-time ₹9,000 job.