What our engineers handle on CrowdSec
This is the hands-on work, done by a person: the jobs the automatic tools cannot do for you.
- 1Install the agent and add the log sources your services write
- 2Add bouncers for the firewall or Nginx so decisions are enforced
- 3Tune scenarios and allow-lists to avoid blocking your own users
- 4Check decisions and alerts and keep collections updated
Problems we fix
Problem
Nothing is ever detected
What we do
We check that log paths and parsers match your services and fix the acquisition configuration.
Problem
A trusted address was blocked
What we do
We remove the decision, add an allow-list rule and find out which scenario fired.
Problem
Bans are not enforced
What we do
We check the bouncer, its API key and the firewall rules it controls.
Automatic tools, and our team for the rest
RootManage is automatic server management with every tool in one place. The tools run by themselves on a schedule and report to one dashboard. Everything they cannot do, and every emergency, is handled by our engineers by hand.
Automatic
RootManage tools, running by themselves
- Server Health agent reports load, disk use and failed login attempts to your dashboard.
- Guard watches traffic for abnormal spikes and lets us block or unblock addresses. It is not an internet DDoS scrubber.
- Uptime checks check the server every minute and email you when it stops answering, and again when it recovers.
- Site Clean scans nightly at 03:00 IST for phishing pages, spam scripts and webshells, with suspend, quarantine or delete actions.
Manual, by our engineers
Everything else, and every emergency
- Hands-on work. Fixes, tuning, migrations, upgrades and the other jobs listed above on this page.
- Emergency work. A hacked site, an outage or a failed update is handled by a person who investigates and fixes it, not by a script.
- Things we do not automate. Anything the tools do not cover is done by hand, over SSH, WHM or RDP, on a login you can remove at any time.
The tools are optional, run on Linux servers and are installed by you with one command each. Every job our team does is recorded as a task in your dashboard with the details, and you get an email when it is updated.
How it works
- 1
Sign up
Create an account, choose a plan and add the server you want managed.
- 2
Install the tools
Run one command per tool. They then work by themselves and report to your dashboard. For hands-on work you give us a login you can remove at any time.
- 3
Automatic, with people behind it
The tools watch, scan and back up automatically and alert you. Our engineers do the rest by hand and handle every emergency, and you follow each task in your dashboard.
Questions about CrowdSec
CrowdSec or Fail2Ban?
CrowdSec adds shared reputation and works across many services. Fail2Ban is simpler and entirely local. We set up the one that matches how you work.
Does it stop DDoS?
No. It helps against scans, brute force and many abusive sources, not large volumetric attacks.
What does it cost to have CrowdSec managed?
Managed plans start at ₹1,999 a month for one server, and CrowdSec is managed as part of the server. The pricing page lists what each plan includes. If a server is already infected, the emergency cleanup is a one-time ₹9,000 job.