What our engineers handle on Zabbix
This is the hands-on work, done by a person: the jobs the automatic tools cannot do for you.
- 1Install the server, database and agents, and keep them upgraded
- 2Build templates and triggers that catch real problems without noise
- 3Set up alert routing by email, chat or on-call tools
- 4Tune the database and housekeeping so history does not slow the system
Problems we fix
Problem
Alerts are constant and nobody reads them
What we do
We review triggers, add dependencies and thresholds, and keep the alerts that need action.
Problem
Zabbix itself becomes slow
What we do
We tune the database, housekeeping and poller settings, and partition tables where it helps.
Problem
A host is not reporting
What we do
We check agent connectivity, keys and firewall and restore data collection.
Automatic tools, and our team for the rest
RootManage is automatic server management with every tool in one place. The tools run by themselves on a schedule and report to one dashboard. Everything they cannot do, and every emergency, is handled by our engineers by hand.
Automatic
RootManage tools, running by themselves
- Server Health agent reports load, disk use and failed login attempts to your dashboard.
- Metrics agent draws CPU, memory, disk and network charts, sampled every five minutes.
- Uptime checks check the server every minute and email you when it stops answering, and again when it recovers.
- Backup agent runs scheduled backups at 02:00 IST to storage we provide or to your own SFTP or S3 box, with help restoring.
Manual, by our engineers
Everything else, and every emergency
- Hands-on work. Fixes, tuning, migrations, upgrades and the other jobs listed above on this page.
- Emergency work. A hacked site, an outage or a failed update is handled by a person who investigates and fixes it, not by a script.
- Things we do not automate. Anything the tools do not cover is done by hand, over SSH, WHM or RDP, on a login you can remove at any time.
The tools are optional, run on Linux servers and are installed by you with one command each. Every job our team does is recorded as a task in your dashboard with the details, and you get an email when it is updated.
How it works
- 1
Sign up
Create an account, choose a plan and add the server you want managed.
- 2
Install the tools
Run one command per tool. They then work by themselves and report to your dashboard. For hands-on work you give us a login you can remove at any time.
- 3
Automatic, with people behind it
The tools watch, scan and back up automatically and alert you. Our engineers do the rest by hand and handle every emergency, and you follow each task in your dashboard.
Questions about Zabbix
Zabbix or the RootManage dashboard?
The RootManage agents give a simple health view for customers. Zabbix suits teams that need custom checks across many systems. We can run both.
Can you monitor non-server devices?
Yes. Zabbix can watch switches, routers, UPS units and other devices through SNMP and similar methods, and we set up the templates and alerts for them.
What does it cost to have Zabbix managed?
Managed plans start at ₹1,999 a month for one server, and Zabbix is managed as part of the server. The pricing page lists what each plan includes. If a server is already infected, the emergency cleanup is a one-time ₹9,000 job.