What our engineers handle on Prometheus and Grafana
This is the hands-on work, done by a person: the jobs the automatic tools cannot do for you.
- 1Install Prometheus, exporters, Alertmanager and Grafana, and keep them updated
- 2Write alert rules for outages, saturation and errors, and route them to email or chat
- 3Build dashboards for servers, databases and applications
- 4Protect Grafana and the exporters, and plan retention and disk size
Problems we fix
Problem
Dashboards are empty or stale
What we do
We check targets and scrapes, fix the exporter or firewall problem and confirm data again.
Problem
Prometheus fills the disk
What we do
We set retention, check cardinality problems and resize or move the storage.
Problem
Grafana is open to the public
What we do
We add authentication and TLS, or restrict access by IP or VPN.
Automatic tools, and our team for the rest
RootManage is automatic server management with every tool in one place. The tools run by themselves on a schedule and report to one dashboard. Everything they cannot do, and every emergency, is handled by our engineers by hand.
Automatic
RootManage tools, running by themselves
- Server Health agent reports load, disk use and failed login attempts to your dashboard.
- Metrics agent draws CPU, memory, disk and network charts, sampled every five minutes.
- Uptime checks check the server every minute and email you when it stops answering, and again when it recovers.
- Backup agent runs scheduled backups at 02:00 IST to storage we provide or to your own SFTP or S3 box, with help restoring.
Manual, by our engineers
Everything else, and every emergency
- Hands-on work. Fixes, tuning, migrations, upgrades and the other jobs listed above on this page.
- Emergency work. A hacked site, an outage or a failed update is handled by a person who investigates and fixes it, not by a script.
- Things we do not automate. Anything the tools do not cover is done by hand, over SSH, WHM or RDP, on a login you can remove at any time.
The tools are optional, run on Linux servers and are installed by you with one command each. Every job our team does is recorded as a task in your dashboard with the details, and you get an email when it is updated.
How it works
- 1
Sign up
Create an account, choose a plan and add the server you want managed.
- 2
Install the tools
Run one command per tool. They then work by themselves and report to your dashboard. For hands-on work you give us a login you can remove at any time.
- 3
Automatic, with people behind it
The tools watch, scan and back up automatically and alert you. Our engineers do the rest by hand and handle every emergency, and you follow each task in your dashboard.
Questions about Prometheus and Grafana
Do I need this if I have the RootManage dashboard?
Not always. The RootManage agents cover the common server basics. This stack is for teams who want custom metrics and long retention.
Can you monitor application metrics too?
Yes, using client libraries or exporters your developers add, and we build the dashboards and alerts.
What does it cost to have Prometheus and Grafana managed?
Managed plans start at ₹1,999 a month for one server, and Prometheus and Grafana is managed as part of the server. The pricing page lists what each plan includes. If a server is already infected, the emergency cleanup is a one-time ₹9,000 job.